An E-Visa Complain
At the edge of the Tourist High Season, we start with the E-Visa and the need to be more effective. In general, the Cambodian E-Visa is the best of the South East Asia and it is really an example. Just don’t use intermediate agencies that would overcharge you. Please use exclusively the Government website: https://www.evisa.gov.kh/
As in any system, there will be always mistakes, system failures and misunderstanding. But it is important to work all the time to avoid it. A perfect complement could be the skill training of officers dealing with international visitors in airports, sea ports and land gates. They must speak at least a good level of English, while having experience in dealing with foreigners, using the electronic technologies and being kind. It will give a good image to Cambodia.
I got the following complain from a couple with a not good experience in their E-Visa experience. By sure, most people are happy with the service, but it is important to heard also those who are not happy in order to improve it:
Definitively, there is a great confusion in this complaint. But it is not good that the officers at the airport or in any international gate, are not ready to handle this kind of situations in a professional way. Just the English skill should be a duty for any officer at the international Cambodian borders.