Internet Providers without Customer Service
- The Cambodian Internet Providers lack a real sense for Customer Service.
- You could be disconnected for days and your calls for an urgent attention is unheard. They are always “busy” and the company would send somebody when it wants, not when you need.
Although the technological development of Internet in Cambodia, the business still dominated by incompetence and lack of customer service. You can change your Internet Provider as many times as you want, but at the end you will feel the same disappointment when something goes wrong and you have to call to the “Customer Service” to listen the same words: “Yes, sir, we are going to attend you” but you don’t know when; “we are now too much busy, sorry, sir” even if you have an Internet Cafe and your own customers will go away.
Do you recommend a Cambodian Internet Provider? Let your experience be known to others, to choose the best one and to crush mediocre companies with a lack of sense for customer service. Let your comment in this page or rate the companies in our poll.
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